Travel information

• Do I have enough time to transfer between trains with RailClick?
• Eurostar tickets. The attached PDF is not my ticket — how can I get it?
• How can I find out when the Off-Peak trains are with RailClick?
• How do I get from Fiumicino Airport to Rome City Center using RailClick?
• How far in advance should I arrive at the station before my RailClick train departs?
• “Not Valid for Travel.” Can I receive a PDF with the QR code for my ticket?

• Open tickets. Why doesn’t my ticket show a time or train number?

  Open ticket fares allow you to travel on any valid train for the same route and selected date, without being tied to a specific time or train number.

  When purchasing, the system asks you to choose a departure time to complete the booking, but this selection is purely formal and does not limit your right to travel at other times during the same day.

  This type of ticket offers greater flexibility, as you can board the train that best fits your needs within the indicated validity date.

• Seat reservation. Why can’t I see the seat on my ticket?
• Trenitalia regional trains. Why can’t I see my assigned seat?
• What constitutes a valid travel ID for RailClick?