Travel information

• Do I have enough time to transfer between trains with RailClick?

• Eurostar tickets. The attached PDF is not my ticket — how can I get it?

  Eurostar tickets are not issued in a traditional PDF format. Instead, they are downloaded directly from the official Eurostar website using the PNR (booking reference) and the passenger’s last name.

  In the confirmation email of your purchase, you will find the instructions and link to access your tickets. Simply enter the requested information on the indicated page to view and download your electronic tickets.

• How can I find out when the Off-Peak trains are with RailClick?
• How do I get from Fiumicino Airport to Rome City Center using RailClick?
• How far in advance should I arrive at the station before my RailClick train departs?
• “Not Valid for Travel.” Can I receive a PDF with the QR code for my ticket?
• Open tickets. Why doesn’t my ticket show a time or train number?
• Seat reservation. Why can’t I see the seat on my ticket?
• Trenitalia regional trains. Why can’t I see my assigned seat?
• What constitutes a valid travel ID for RailClick?